Service changes 22nd July06/06/2016
We regret to inform our passengers that from the 22nd July our service 13, 13A and 19 will be withdrawn.
Due to falling passenger’s numbers due to the introduction of First’s 48A service and the closure of Stoke Lane, we are unable to make this service commercially viable.
We have suffered a number of issues with service 19 – things we do not experience on any of our other routes across Bristol. It has horrendous reliability issues and in order to timetable this effectively we would be changing it daily. We have therefore taken the Commercial decision to withdraw this service based on the resource it will require to attempt to run it more reliably and also we had seen a reduction in passengers before the service started experiencing reliability problems.
The decision to withdraw both services was not undertaken lightly; many months of analysing data was completed prior to withdrawing these services.
We would like to thank our passengers for using the service over the past number of years.
Please complete the form below or visit our Customer Care Page for alternative contact methods.